Sales policy

1. GENERAL

The execution of an order to www.az-fiber.it supposes the acceptance by the customer of this conditions of purchase

See Legal Advice. 

2. PRICES AND OFFERS

• All prices shown are in EUROS (€) excluding VAT. 
• Shipping costs are not included in the unit price of the products.
• Check shipping conditions for further information. 
• Offers are not cumulative to other offers and discounts.

3. METHODS OF PAYMENT

• Credit/Debit Card transaction secured by Banco Sabadell.
• Paypal, will apply a 3% commission fee.
• Bank transfer or payment on the account
  • IBAN:    BBVA ES36 0182 2857 1102 0850 2661
  • Swift code:     BBVAESMMXXX

4. CONDITIONS

The Company reserves the right to modify prices in the articles. In case the customer is affected, will be notified by email. 

In case the customer hires the shipping, it is total responsibility of the customer to verify the products at the reception and to expose all the claims justified in the document of receipt of delivery by the carrier.

STOCK

• All orders made on the website www.az-fiber.it will be understood as a formal purchase by the customer.

DELIVERY TERMS

• All orders placed through this site will be processed and sent the day after receipt if they are in stock in our facilities, except holidays and weekends.
• If there is no stock available, they will be shipped as soon as we receive the products notifying the customer by email.

SHIPPING

• MP Diclesa S.L. delivers within Spain and Portugal.
• Other countries the sales conditions are EX-Works. The customer will be notified to manage with their own agency.

If you would like to receive a quotation for your country, please send an email to info@fiber.it with the order attached.

5. SHIPPING PRICES AND POLICY

The prices for the packages until 10kg are:

• Iberian peninsula (except Portugal): 15 €
• Balearics and Canary Islands: 25 €
• Portugal: 25 €
• Others: Ex-Works conditions. Please let us know if you would like to receive quotation for your deliver by email to info@fiber.it

If the weight exceeds the 10kg the customer will be notified by email with the new price. 

6. WARRANTY, RETURNS AND REFUNDS

MP DICLESA S.L. accepts returns whenever the manipulations or mishaps derived from the transport are duly indicated at the moment of its receipt in the delivery not of the carrier. 

Products and articles are codifies according to the manufacturer.

If you have any doubts, please send an email to info@fiber.it indicating the model of the machine, serial number and the most accurate description of the part needed such as photos, etc. to avoid errors.

7. CUSTOMER SUPPORT

MP DICLESA S.L. has a whole team to support our customers for any type of doubt.

Gives a call to +34 902 104 778.

Send a email to info@fiber.it.